INTRODUCTION
This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or use our services. This website is an informational resource operated by a RERA-registered real estate agent and is not an official property developer site.
INFORMATION WE COLLECT
Personal Information You Provide: Name, email address, phone number, mailing address, property preferences, budget range, timeline, messages, calls, and correspondence, subscription choices and communication preferences.
Information Automatically Collected: Pages visited, time spent, click patterns, IP address, browser type, operating system, session data, preferences, analytics, general geographic location (if permitted).
HOW WE USE YOUR INFORMATION
Primary Uses: Providing information about luxury residential properties, responding to inquiries and providing updates, sending relevant property information and market updates (with consent), analyzing usage to enhance user experience, meeting regulatory requirements and record-keeping.
Marketing Communications: We may send you information about similar properties and market updates. You can opt-out of marketing communications at any time. We respect your communication preferences and privacy choices.
INFORMATION SHARING
We May Share Information With: Property developers for legitimate business purposes, third-party vendors who assist with our operations, legal authorities when required by law or to protect our rights, RERA-registered real estate professionals (with your consent).
We Do Not: Sell your personal information to third parties, share information for unrelated commercial purposes, transfer data outside the UAE without appropriate safeguards.
DATA PROTECTION AND SECURITY
Security Measures: SSL/TLS encryption for data transmission, limited access to authorized personnel only, regular security systems and software updates, secure backup and recovery procedures.
Data Retention: We retain your information only as long as necessary for our services. Contact information is kept for ongoing client relationships. Marketing data is retained until you opt-out. Legal records are maintained per UAE regulatory requirements.
YOUR RIGHTS AND CHOICES
Access and Control: Request copies of your personal information, update or correct inaccurate information, request removal of your personal data (subject to legal requirements), receive your data in a structured format, opt-out of marketing communications or data processing.
How to Exercise Your Rights: Contact us through our website contact form, call us during business hours, send written requests to our office address, use our privacy request form (if available).
COOKIES AND TRACKING TECHNOLOGIES
Types of Cookies We Use: Essential cookies required for website functionality, analytics cookies for Google Analytics website performance, marketing cookies for relevant advertising and remarketing, preference cookies to remember your settings and choices.
Managing Cookies: You can control cookies through your browser settings. Disabling cookies may affect website functionality. We respect Do Not Track signals where technically feasible.
THIRD-PARTY SERVICES
Google Services: Google Analytics for website traffic and usage analysis, Google Ads for online advertising and remarketing, Google Maps for location and mapping services, Google reCAPTCHA for spam and bot protection.
Social Media Integration: Social media buttons may track your interactions. Third-party privacy policies apply to their services. We are not responsible for third-party data practices.
INTERNATIONAL DATA TRANSFERS
Your data is primarily processed within the UAE. Some service providers may be located outside the UAE. We ensure appropriate safeguards for international transfers. Data protection standards are maintained regardless of location.
CHILDREN'S PRIVACY
Our services are not intended for children under 18. We do not knowingly collect information from minors. Parents should supervise children's online activities. Contact us immediately if you believe we have collected children's data.
CHANGES TO THIS PRIVACY POLICY
We may update this policy to reflect changes in our practices. Material changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of updates. Previous versions are available upon request.
LEGAL BASIS FOR PROCESSING
Under UAE data protection laws, we process your information based on: Consent for marketing communications and non-essential services, contract performance to provide requested property services, legitimate interests for business operations and website analytics, legal obligation to comply with UAE real estate regulations.
COMPLAINTS AND CONTACT INFORMATION
Data Protection Officer: Contact us through our website contact form for any data protection concerns.
Regulatory Authority: If you have concerns about our data practices, you may contact the UAE Telecommunications and Digital Government Regulatory Authority (TDRA) at www.tdra.gov.ae
DISCLAIMER
This website is an informational resource operated by a RERA-registered real estate agent and is not an official property developer site. All content is for informational purposes only and does not constitute a formal offer or service guarantee. Property prices are subject to change without notice. All images are representational and may differ from actual properties.
This Privacy Policy is subject to UAE law and jurisdiction. For the most current version of this policy, please check our website regularly.
For privacy-related questions or requests, please contact us using the information provided above. We are committed to protecting your privacy and will respond to all legitimate requests promptly.